Terms of service

Terms of Service

1. About us
This online store is operated by Marcin Staniszewski, trading as Bello Woman, a sole trader at 33 Greenham Avenue, Reading, RG2 0WY, United Kingdom. Email: support@bellowoman.com. Telephone: +44 7713 514981. Bello Woman is not VAT registered.

2. Using this website
By using bellowoman.com or placing an order, you agree to these Terms, our Privacy Policy, Shipping Policy and Return and Refund Policy. You must provide accurate information and use the website only for lawful purposes.

3. Products
We aim to describe and display products accurately. Colours and packaging may vary slightly depending on screens, supplier updates or production batches. Product availability may change without notice. Cosmetic products are not intended to diagnose, treat, cure or prevent medical conditions. Follow the product instructions and ingredient information, and seek professional advice if you have allergies or medical concerns.

4. Orders and contract formation
Your order is an offer to purchase. A contract is formed when we send confirmation that the order has been accepted. We may refuse or cancel an order where a product is unavailable, information is incorrect, payment is not authorised, fraud is suspected or an obvious pricing error has occurred. If payment has already been taken for a cancelled order, it will be refunded.

5. Prices and payment
Prices are shown in the currency applicable to your market. Bello Woman is not VAT registered and does not separately charge UK VAT. Delivery charges, if any, are shown before payment. For international orders, customers may be responsible for import duties, taxes or carrier charges unless checkout states that these are included. Payment must be made using a method offered at checkout.

6. Delivery
Delivery destinations, charges and estimates are described in our Shipping Policy and at checkout. Delivery dates are estimates unless expressly agreed otherwise. Please provide a complete and accurate delivery address.

7. Cancellations, returns and refunds
Cancellations, returns and refunds are governed by our Return and Refund Policy. Nothing in these Terms limits your statutory consumer rights.

8. Promotions
Discounts and promotional codes are subject to availability and any stated conditions. Unless stated otherwise, promotions cannot be exchanged for cash or combined. We may withdraw a promotion where it has been misused or published in error.

9. Intellectual property
The website content, branding, images, text and design are owned by or licensed to Bello Woman and may not be copied, reproduced or commercially used without permission, except where permitted by law.

10. Third-party services
The store is hosted by Shopify and may use third-party payment, delivery and technology providers. Their services may be governed by separate terms and privacy notices.

11. Liability
We do not exclude or limit liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, or breach of your statutory consumer rights. Subject to those rights, we are not responsible for losses that were not reasonably foreseeable or for business losses arising from a consumer purchase.

12. Privacy
Personal information is handled in accordance with our Privacy Policy.

13. Changes
We may update these Terms from time to time. The version applying to an order is the version available when that order is placed.

14. Governing law
These Terms are governed by the laws of England and Wales. If you are a consumer living elsewhere, you may also benefit from mandatory protections provided by the laws of your country. The courts with jurisdiction under applicable consumer law may hear disputes.

15. Contact
Marcin Staniszewski, trading as Bello Woman
33 Greenham Avenue
Reading, RG2 0WY
United Kingdom
support@bellowoman.com
+44 7713 514981